Wow, I’d really like to know what these ‘shopping patterns’ are since I spend 30% of our income per month at this particular store.  Sheesh.  Send me some coupons, lady!


Dear Ms. Reissig:

Thank you for contacting The Kroger Co. We apologize you have not received coupons. Our mailings are based on a very complex amount of data that takes in to consideration frequency of shopping, total spend, spend by shopping trip, type of items that are purchased, departments that are shopped in the store and other factors. Your must establish a shopping pattern in our store, once a pattern has been established you will begin to receive coupons in the mail.

If you have any additional concerns, or if you have any questions, please feel free to contact our customer service line at 1-800-576-4377and speak with a representative. Thanks again for contacting the Kroger Co.


Tanika Lewis
Consumer Affairs

Reference:  7700025

I would like to receive the latest mailer that was sent out for the Kroger in Ft. City, TN (Knoxville 37918) – $6 off $60 type coupons.  I received these when the store had the grand opening and they were GREAT!!

Thank you
Maryann Reissig